Bartosz Klag : Hello, I'm planning to install new grapgic card, radeon HD 5750 1024 mb but I'm not sure whether power supply unit can handle it, as no specification for PSU is available. Will I have any problems ?
[An agent will be with you shortly.]
[You are now chatting with Joseph .]
Joseph : Welcome to HP Total Care for Desktop Computers. My name is Joseph.
Joseph : Hi Bartosz.
Bartosz Klag : Hi Joseph
Joseph : How are you doing today ?
Bartosz Klag : Not bad, wondering about the upgrade. you ?
Joseph : If I understand correctly you want to upgrade new graphic radeon HD 5750 1024 mb in your pc and you want know the power supply required for this graphic card Am I correct ?
Bartosz Klag : Yes, I don't want to install the card in a pc that has too weak PSU
Bartosz Klag : and I couldn't find PSU specifications at HP.com site
Joseph : I am doing absolutely wonderful, thank you for your concern.
Joseph : I understand your concern, let me see what best can be done in this regards.
Bartosz Klag : I want to buy a HIS Radeon HD 5750 1024 with a minimal requirement of 450W PSU, and I'm not sure that my a6230 can handle it
Joseph : In order to assist you in a better way, may I have the model Product number and Serial number of your PC?
Bartosz Klag : sure, hold on a second
Bartosz Klag : Oh yeah, where do i find it in win 7 ? Recently switched from XP
Joseph : the Label is pasted Top or back of tower (CPU).
Bartosz Klag : GU602AA-AKD model
Bartosz Klag : CZX7453Yf4 serial
Joseph : Thank you for the information.
Joseph : Please provide me your email address.
Bartosz Klag :
Agenzia.marittima@gmail.comJoseph : Thank you for the information.
Joseph : I checked with your pc specification in you are pc 300 watts is installed in your pc you need to purchase 450 watts power supply and install it and that will support Radeon HD 5750 card.
Bartosz Klag : Oh I see
Bartosz Klag : Any vendor HP recommends ?
Joseph :
http://www.amd.com/us/products/desktop/graphics/ati-radeon-hd-5000/hd-5750/Pages/ati-radeon-hd-5750-system-requirements.aspxJoseph : Click on this above link it will show all the specification of the card.
Joseph : You can purchase from any of the local store.
Joseph : The above-mentioned URL will take you to a non-HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
Joseph : Are you able to open the above link
Bartosz Klag : Yeah I am
Bartosz Klag : Also, my PC is equipped with x16 lane graphic slot, right ?
Joseph : Yes,you are correct.
Bartosz Klag : well, one les thing to upgrade is always a good news
Bartosz Klag : Basically I wanted to upgrade the tower a bit, but I don't know what else I may upgrade in the pc
Joseph : Please let me know are you chating from poland or USA ?
Bartosz Klag : Poland
Joseph : Alright.
Bartosz Klag : But please, don't refer me to polish support page, as I had one time the unpleasant experience there
Joseph : No,I sure only help you dont worry
Bartosz Klag : Thanks
Joseph : In your pc how much MB of ram is installed ?
Bartosz Klag : 2 GB's
Joseph : Alright.
Joseph : No problem if you just upgrade the power supply you can install this graphic card that will fix the issue.
Bartosz Klag : and what about CPU ?
Bartosz Klag : I don't think E4500 is the best one out there
Joseph : You can upgrade upto Core 2 Duo E6x00 (Conroe core)
Core 2 Duo E4x00 (Conroe core)
Bartosz Klag : whats the best one I can get ?
Joseph : In your pc Core 2 Duo E4x00 (Conroe core) is installed.
Joseph : Core 2 Duo E6x00 (Conroe core)
Bartosz Klag : Yes, its a 2.2 GHZ
Bartosz Klag : so I may install any duo ?
Joseph : Yes
Bartosz Klag : but just to E6 series ?
Joseph : Yes you are correct.
Bartosz Klag : Cant find anything below E7 to be sold
Joseph : Yes,after core 2 duo you will getQuad core
Joseph : Quad core this is not compaitable with your pc.
Bartosz Klag : Yeah, guessed that
Bartosz Klag : Do you think its better to get new mainboard or to get best CPU from E6 series ?
Joseph : Yes But that new motherboard should fix exactly inside your pc.
Joseph : You can purchase new pc,because of upgrading
Joseph : You can purchase new pc with high configuration,instead of upgrading.
Bartosz Klag : Wonder which one will be cheaper tho
Bartosz Klag : Because if I for example buy new PSU, graph card, some more ram and even a CPU I wont pay more then let's say 1000 $
Bartosz Klag : New PC might be much more then that
Joseph : Yes new pc will cost you $800 with high configuration
Bartosz Klag : Any links to HP configs for 800 $ ?
Bartosz Klag : Ones you would recommend I mean
Joseph : Thats for USA cutomer
Joseph : customer
Joseph : For sales and purchase you can contact poland HP support
Bartosz Klag : Im often in the US, so it wouldnt be a problem to buy one there and ship it back to poland
Bartosz Klag : to be honest I'd actually more go for that, as polish tech support is really odd
Bartosz Klag : like everyone I contacted from it had different view on opening pc case and warranty being being rendered void, so I don't even want to think about what might happen with more severe problems
Joseph : If you have any US number and shipped address you can place the order from US and ship to any of your US address and you can shipped to your place.
Joseph : If any of your friends in USA can place order for you can we can ship the pc to usa.
Bartosz Klag : So I'd not have to go to HP shop even ? Now that's pretty cool
Joseph : Is there anything else I may assist you with?
Bartosz Klag : Well, if you could recommend me some good configuration up to 1000 $ I'll be really grateful and that's going to be last thing I need help with
Bartosz Klag : SOrry for taking so much of your time
Joseph : Yes we have very good pc
Joseph : I will surely configure a new pc and We cannot call to your poland number.
Bartosz Klag : So it's not like a predefined build, but a custom one ?
Joseph : Yes it is cutomized one
Bartosz Klag : Oh, I tought HP sells just predefined one
Joseph : We have both options
Bartosz Klag : No need for that trouble tho, if there is any good predefined one, I might go for it so you don't have to work extra hard for me haha
Bartosz Klag : I took enough of your time already
Joseph : We have predefined pc for $899.99*
Joseph : Model number HP Pavilion Elite HPE-350t series
Bartosz Klag : Looks tempting, I7 core and so
Joseph : Intel(R) Core(TM) i7-860 quad-core processor [2.8GHz, 1MB L2 + 8MB shared L3 cache]
Joseph : This pc is with Intel(R) Core(TM) i7-860 quad-core processor [2.8GHz, 1MB L2 + 8MB shared L3 cache]
Joseph : With 8 GB ram
Bartosz Klag : Looks really cool, yeah
Joseph : FREE UPGRADE! 1TB 7200 rpm SATA 3Gb/s hard drive from 640GB
Bartosz Klag : Free upgrade means I get a bonus like thing ?
Joseph : With 512MB ATI Radeon HD 5450 [DVI, HDMI, VGA adapter]
Joseph : Yes
Bartosz Klag : Oh thats nice
Bartosz Klag : And what PSU does it have ?
Bartosz Klag : because I have that Radeon card on my desk and wonder if I could put it in
Joseph : I will check and let you know.
Bartosz Klag : Thanks a lot
Joseph : It is 450 watts
Bartosz Klag : I think I'll go for that PC
Joseph : Sorry
Joseph : Power output wattage 300 Watt
Bartosz Klag : Oh
Bartosz Klag : Then I'll have to buy new PSU
Bartosz Klag : but it's cool, seeing as the pc is really good at performance
Joseph : This pc is shipped with 512 MB
Bartosz Klag : radeon you mean ?
Joseph : If you want to go with 1 GB card it will cost you more price
Bartosz Klag : Well, it's not a problem, as I got that HD card here
Joseph : With HD 5450 card it would cost $949.99
Bartosz Klag : So I may always buy the pc and mount my own card, right ?
Joseph : With HD 5450 card it would cost $949.99
Joseph : 1 Gb card
Joseph : More 50 dollars extra if you select 1 GB card
Bartosz Klag : 50 dollars you say ?
Bartosz Klag : Hm, and may I pick the card I want or ?
Bartosz Klag : like that HIS card is really nice
Joseph : Yes
Bartosz Klag : That sounds really cool, as the card I wanted to mount costs like 150 $ in poland
Bartosz Klag : Okey, thanks for your help and all the time
Bartosz Klag : You've been a real help
Joseph : If you select 1 GB card pc will be shipped with 450 watts
Joseph : That would cost you $949.99
Bartosz Klag : Yeah
Bartosz Klag : I'll go for that thanks to you
Joseph : Would you like to place the order from any of your friends from US/
Bartosz Klag : First I'd have to talk to them actually
Joseph : This is independence day offer.
Bartosz Klag : Don't think they would like to get a suprise box out of sudden
Joseph : If you want I arrange the call to your friend contact number
Bartosz Klag : one more thing, can I pay with polish VISA card in onlime american HP or ?
Bartosz Klag : I think I'll call them first, then order, but for sure I'll mention that you referred me the pc + provide them the chat ID we had, so you won't be left without credit here haha
Joseph : No that will not work beside the address will be conflict.
Bartosz Klag : Paypal then ?
Bartosz Klag : Or one of my friends have to cover with their credit card ?
Joseph : Yes
Bartosz Klag : Yes, which one ?
Bartosz Klag : Or both yes ?
Joseph : Both you can do it but you should have US address.
Bartosz Klag : Yeah, that's not a problem
Joseph : You can provide me the phone number of your friend
Bartosz Klag : I'll ask him first if he can do me a favour, feels bad to do something including his details with previous acknowledgement
Bartosz Klag : without *
Joseph : You can call him while I am online
Joseph : And take the shipping address and phone addres
Joseph : And take the shipping address and phone number
Bartosz Klag : I'll do that bit later for sure, but thanks for your help and the kindness with shipping
Joseph : For shipping it would be costing depending on postal code
Bartosz Klag : But it's not like lots of money, right ?
Bartosz Klag : he lives in LA
Bartosz Klag : Los Angeles I mean
Joseph : It would cost $30 to $40 for shipping or when we call our sales supervisor will provide all the information.
Bartosz Klag : Alright, nothing unaffordable
Bartosz Klag : I think that's all the information I needed for now, thank you
Joseph : So You dont want to order the pc right now.
Bartosz Klag : Yeah, I rather order it when I'm going to US
Joseph : Because this offer is only for 2 days
Bartosz Klag : And without the offer I guess PC will be somewhat more expensive or not available
Bartosz Klag : ?
Joseph : It will cost you more expensive
Joseph : You will not get free upgrade also
Joseph : From 640 GB harddrive to 1 TB
Bartosz Klag : Guess I can live with that
Bartosz Klag : as you said, I always ask HP to mount the 1 GB for bit extra $
Bartosz Klag : i TB *
Bartosz Klag : 1 TB *
Joseph : Along with the 512 MB graphic card is shipped if you want to go for 1 GB graphic card it would cost more $50.
Bartosz Klag : Yeah, that's not a big problem
Bartosz Klag : I'll just live without the special offer, thank you for informing me on the matter tho
Bartosz Klag : Okey, thank you for all your help and consulting provided, it really helped me make up my mind
Joseph : Alright,No problem
Joseph : Is there anything else I can help you?
Joseph : It was great chatting with you.
Bartosz Klag : No, that's all I needed help with
Joseph : Bartosz,Apart from working on computer what all is your hobbies ?
Bartosz Klag : Well, I like watching movies and sightseeing, you ?
Joseph : Playing soccer and swimming.
Bartosz Klag : Sounds fun
Bartosz Klag : Pardon me, why did you ask me about hobbies ?
Joseph : Thank you.
Joseph : Just to know able your self and remember you as one of my valuable ccustomer.
Bartosz Klag : Oh I see, really nice of you
Joseph : Which is latest movie you have seen.
Bartosz Klag : Latest movie ? Think it was Legion or so, yours ?
Joseph : The Last Airbender
Joseph : And The Girl Who Played with Fire
Bartosz Klag : Are those fun to watch ?
Joseph : Yes.
Bartosz Klag : Guess I'll watch them then
Joseph : Sure
Joseph : If you have any problem with your pc you can get back to us with activity id 1316771.
Joseph : Is there anything else I may assist you with?
Bartosz Klag : Nope, that's all
Strange, eh ?
